AZ
- Total activity 20
- Last activity
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Activity overview
Latest activity by AZ-
AZ created an article,
Zendesk Support Dashboard
https://pdigrowthops1700539452.zendesk.com/explore/dashboard/precanned/00ED29FD6878842D011808EA714C5F470227102AAEF5CC3C1C706E448CF61B73
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AZ created an article,
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AZ created an article,
Claim Categories and Claim Description
S/N Claims Categories Description 1 Documentation Issue Incorrect/missing documents, such as invoice etc 2 ELC source-related issues Product appearance (color/texture etc) P...
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AZ created an article,
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AZ created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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AZ created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Cent...
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AZ created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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AZ created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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AZ created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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AZ created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more